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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Felice

October 25, 2023

5  out of  5 rating by Amanda Felice
"Kevin and Rebecca have always been great! They were patient and kind with all of my questions and very informative and helpful when I had to change policies/coverages a few times. Would definitely recommend!"
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Shane Cartmill

September 18, 2023

5  out of  5 rating by Shane Cartmill
"I've been a customer with State Farm since I started driving. When I moved to Columbus 20+ years ago, there was no hesitation - I stayed with State Farm and went with Kevin Smith. He and his team have been incredible - for both home and auto (and even renter's insurance). We've been fortunate to not have to file too many claims during that time, but they've been right there for us through every step. Kevin has also worked with us to make sure our family is getting the best deal possible, balanced with the best possible coverage. Insurance is not something we love to think about or even talk about, but I promise you working with Kevin makes it a lot easier. The fact that I've stayed with one agent for two decades speaks volumes. He's awesome and so are the people in his office!"
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September 6, 2023

5  out of  5 rating by joe
"I have been pleased for many years with State Farm insurance. Kevin and Becky are so helpful and pleasant. I will recommend them to anyone! Linda McGuffin"
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Casey Teeters

July 11, 2023

5  out of  5 rating by Casey Teeters
"I have had Kevin as my insurance agent since I got my drivers license 21 years ago. My latest experience shows why I’ve never looked elsewhere. We had a plumber out to our home to do routine maintenance on our sump pump. As part of the process the company used a camera to inspect our downspouts to ensure all water was making it to the street sewer line. The camera showed significant root infiltration on both sides of the house that would require an entire replacement of our drainage system. When my wife and I bought our first home in 2015 we had large trees and Kevin recommended a supplemental policy to protect against root infiltration. We never needed it with our first home but thankfully we kept it for our second and what a life saver it turned out to be. A $6,300 dollar project will only cost us our $500 deductible. Working with Kevin and Becky has been a breeze and we couldn’t be happier. Thank you!"
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Pris Petzinger

April 5, 2023

5  out of  5 rating by Pris Petzinger
"I have been a customer of the Kevin Smith Agency for over 30 years. Autos, Home and Umbrella policies. While I have never had a claim, they have helped me manage my coverages. Having spent a few years as a full lines claims adjuster, I appreciate the knowledge and understanding they have of the insurance policies I have. Kevin has an assistant that is also highly knowledgeable and understanding of the policies."
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March 1, 2023

5  out of  5 rating by bex1036
"We have had our insurance through Kevin Smith State Farm agency for well over 30 years I think. Our experience has been exceptional and Kevin and Becky have treated us wonderfully. Customer Service is first class, and our rates are better than I believe I could find anywhere. I would not go anywhere else for our insurance needs."
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Susan Steger

November 14, 2022

5  out of  5 rating by Susan Steger
"Kevin Smith and his staff are excellent at meeting our insurance needs. They are very personable, friendly and prompt at attending to our needs. We have been with Kevin for over 30 years with outstanding service!"
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Scott Gray

October 14, 2022

5  out of  5 rating by Scott Gray
"Fantastic and timely service for any of your insurance needs. Always available to help and assist in all areas relating to insurance."
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Marc Neiwirth

October 12, 2022

5  out of  5 rating by Marc Neiwirth
"I have been a client for 25 years. I recently had a claim that was paid within 48 hours of filing. Fantastic job, Kevin and State Farm!!"
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Patricia Smith

October 4, 2022

5  out of  5 rating by Patricia Smith
"This office has always been so helpful to me. I am always treated with respect and kindness when I call. My questions are answered and whatever needs to be done is done efficiently and quickly."
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Diana Clarke

September 20, 2022

5  out of  5 rating by Diana Clarke
"I have been with u a long time Becky is very helpful and nice"
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Timothy Lauer

July 21, 2022

5  out of  5 rating by Timothy Lauer
"Kevin and his team, especially Becky! have been great to work with. They always provide a personal touch. Recently had our van in for some body work and Becky helped with all of the coordination of work and rental"
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Concetta Schafhausen

May 4, 2022

5  out of  5 rating by Concetta Schafhausen
"We have been with Kevin Smith’s State Farm agency for about 37 years and they have insured Home , rental, cars, trucks, vans and RVs for us. We enjoy interacting with the office staff, and look forward to many more years of interacting with their company. When I call I get a smiling voice and knowledgeable person to make sure I am adequately insured and up to date on everything. Thanks for the continued good service! C&J Schaf…"
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Larry Woodward

April 15, 2022

5  out of  5 rating by Larry Woodward
"Kevin has been my agent for close to 40 years. With car, home and life insurance. Even though I have not needed him but a couple of times he’s been there for me."
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marylu prout

April 11, 2022

5  out of  5 rating by marylu prout
"We have all of our insurance with Kevin Smith for over 20 years. He is always available to answer questions and to get results."
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Bud Moore

April 8, 2022

5  out of  5 rating by Bud Moore
"I’ve been with Kevin Smith and his team for many years now and every time I’ve needed him he’s been right on the spot I have my home my cars and my life insurance with them I’ve been great"
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jeff kirkbride

March 28, 2022

5  out of  5 rating by jeff kirkbride
"I buy people more then price, names and influencers. I have been with State Farm for many years and I will attribute it to Kevin Smith and his team at State Farm. We have Insured our Home and cars and received excellent customer service all around for many years. No matter what the situation or occurrence, claims were handled swiftly and professionally. That is a sign of a well managed business. Glad to call Kevin Smith and State Farm more than just an Agent and my insurance company. A+ RATING"
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Tirzah Hammond

March 22, 2022

5  out of  5 rating by Tirzah Hammond
"Kevin is great to work with! He has been our agent for over 25 years. Always responsive and accessible!"
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V LE2011

March 18, 2022

5  out of  5 rating by V LE2011
"I have been with Kevin and back for 10+ years! And so has all of my immediate family. They’re great!"
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Sandy Hillmon

March 1, 2022

5  out of  5 rating by Sandy Hillmon
"Kevin Smith - State Farm has been one of the best experiences that I have ever had. The staff is always friendly and professional. If there are any needs, questions or concerns that I have, they take the time to make sure that am satisfied. I highly recommend this State Farm office."
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Dave Smith

February 15, 2022

5  out of  5 rating by Dave Smith
"I have been a client of Kevin's for a very long time. I have always found that he and his office staff to be attentive and pleasant to interact with."
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December 1, 2021

5  out of  5 rating by D G
"Been in the Columbus area for 22 years, when we first arrived we used a couple of other car/house insurance companies, poor response time/increase in premiums etc... Finally 15 years ago we landed on Kevin Smith and State Farm ! Kevin coupled with Becky make an outstanding team that truly cares about your situation and work to resolve any issues that occur . Really great hard working team !!!!"
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lisa friesland

August 31, 2021

5  out of  5 rating by lisa friesland
"Kevin has been my agent for over 30 years. He and his staff is always so friendly and helpful whenever I call. The thing I like most is they almost always answer their phone in person and on that rare case I have to leave a message they get back to me immediately. When life happens they are always right there to make things right. I am very proud to call him my agent and very satisfied with the way he has handled my account over the years."
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Linda Courtley

August 3, 2021

5  out of  5 rating by Linda Courtley
"I've been with Kevin for at least 20 years, maybe even longer. He's professional, responds quickly if he can't answer the phone immediately, and always takes the time ro answer any questions I might have. He and his entire staff are friendly and sincere, and always go beyond customer service, and that's important these days more than ever. I have zero complaints about ANYTHING or ANYONE in his office, and strongly/highly recommend them for your insurance needs."
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Shelia Pennyman

July 8, 2021

5  out of  5 rating by Shelia Pennyman
"They are very polite when I speak to them. The response time is prompt. Agents know their business and are very informative in all aspects. I have never had a problem with any services they offer because they will walk you through each service you need."