Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Pardi

Charles Pardi

March 19, 2024

5  out of  5 rating by Charles Pardi
"I want to thank Kevin and Becky for helping me save money on car insurance. I have known Kevin for many years but never talked to him about insurance. I have been with the same insurance company for longer than I have known Kevin. I recently decided to get a quote from him and that’s when I met Becky. Becky explained everything to me in a way that a child could understand which is all I wanted. She didn’t try to sell me everything on the menu but knew what I wanted. Do yourself a favor and call Becky for a quote. Thanks again Becky and Kevin, Chuck Ps: Jesus Christ loves you all so much!!!"
Profile photo of SHEWAKENA SEYOUM


March 9, 2024

5  out of  5 rating by SHEWAKENA SEYOUM
"Very cooperative with all my questions!"
Profile photo of Melanie Tompkins

Melanie Tompkins

December 29, 2023

5  out of  5 rating by Melanie Tompkins
"We love the staff here! Becky and Kevin have been so helpful. Thank you both!!!"
Profile photo of Brittany W

Brittany W

December 28, 2023

5  out of  5 rating by Brittany W
"Very Friendly and time efficient on callbacks"
Profile photo of Amanda Felice

Amanda Felice

October 25, 2023

5  out of  5 rating by Amanda Felice
"Kevin and Rebecca have always been great! They were patient and kind with all of my questions and very informative and helpful when I had to change policies/coverages a few times. Would definitely recommend!"
Profile photo of Shane Cartmill

Shane Cartmill

September 18, 2023

5  out of  5 rating by Shane Cartmill
"I've been a customer with State Farm since I started driving. When I moved to Columbus 20+ years ago, there was no hesitation - I stayed with State Farm and went with Kevin Smith. He and his team have been incredible - for both home and auto (and even renter's insurance). We've been fortunate to not have to file too many claims during that time, but they've been right there for us through every step. Kevin has also worked with us to make sure our family is getting the best deal possible, balanced with the best possible coverage. Insurance is not something we love to think about or even talk about, but I promise you working with Kevin makes it a lot easier. The fact that I've stayed with one agent for two decades speaks volumes. He's awesome and so are the people in his office!"
Profile photo of joe


September 6, 2023

5  out of  5 rating by joe
"I have been pleased for many years with State Farm insurance. Kevin and Becky are so helpful and pleasant. I will recommend them to anyone! Linda McGuffin"
Profile photo of Casey Teeters

Casey Teeters

July 11, 2023

5  out of  5 rating by Casey Teeters
"I have had Kevin as my insurance agent since I got my drivers license 21 years ago. My latest experience shows why I’ve never looked elsewhere. We had a plumber out to our home to do routine maintenance on our sump pump. As part of the process the company used a camera to inspect our downspouts to ensure all water was making it to the street sewer line. The camera showed significant root infiltration on both sides of the house that would require an entire replacement of our drainage system. When my wife and I bought our first home in 2015 we had large trees and Kevin recommended a supplemental policy to protect against root infiltration. We never needed it with our first home but thankfully we kept it for our second and what a life saver it turned out to be. A $6,300 dollar project will only cost us our $500 deductible. Working with Kevin and Becky has been a breeze and we couldn’t be happier. Thank you!"
Profile photo of Pris Petzinger

Pris Petzinger

April 5, 2023

5  out of  5 rating by Pris Petzinger
"I have been a customer of the Kevin Smith Agency for over 30 years. Autos, Home and Umbrella policies. While I have never had a claim, they have helped me manage my coverages. Having spent a few years as a full lines claims adjuster, I appreciate the knowledge and understanding they have of the insurance policies I have. Kevin has an assistant that is also highly knowledgeable and understanding of the policies."
Profile photo of bex1036


March 1, 2023

5  out of  5 rating by bex1036
"We have had our insurance through Kevin Smith State Farm agency for well over 30 years I think. Our experience has been exceptional and Kevin and Becky have treated us wonderfully. Customer Service is first class, and our rates are better than I believe I could find anywhere. I would not go anywhere else for our insurance needs."
Profile photo of Susan Steger

Susan Steger

November 14, 2022

5  out of  5 rating by Susan Steger
"Kevin Smith and his staff are excellent at meeting our insurance needs. They are very personable, friendly and prompt at attending to our needs. We have been with Kevin for over 30 years with outstanding service!"
Profile photo of Scott Gray

Scott Gray

October 14, 2022

5  out of  5 rating by Scott Gray
"Fantastic and timely service for any of your insurance needs. Always available to help and assist in all areas relating to insurance."
Profile photo of Marc Neiwirth

Marc Neiwirth

October 12, 2022

5  out of  5 rating by Marc Neiwirth
"I have been a client for 25 years. I recently had a claim that was paid within 48 hours of filing. Fantastic job, Kevin and State Farm!!"
Profile photo of Patricia Smith

Patricia Smith

October 4, 2022

5  out of  5 rating by Patricia Smith
"This office has always been so helpful to me. I am always treated with respect and kindness when I call. My questions are answered and whatever needs to be done is done efficiently and quickly."
Profile photo of Diana Clarke

Diana Clarke

September 20, 2022

5  out of  5 rating by Diana Clarke
"I have been with u a long time Becky is very helpful and nice"
Profile photo of Timothy Lauer

Timothy Lauer

July 21, 2022

5  out of  5 rating by Timothy Lauer
"Kevin and his team, especially Becky! have been great to work with. They always provide a personal touch. Recently had our van in for some body work and Becky helped with all of the coordination of work and rental"
Profile photo of Concetta Schafhausen

Concetta Schafhausen

May 4, 2022

5  out of  5 rating by Concetta Schafhausen
"We have been with Kevin Smith’s State Farm agency for about 37 years and they have insured Home , rental, cars, trucks, vans and RVs for us. We enjoy interacting with the office staff, and look forward to many more years of interacting with their company. When I call I get a smiling voice and knowledgeable person to make sure I am adequately insured and up to date on everything. Thanks for the continued good service! C&J Schaf…"
Profile photo of Larry Woodward

Larry Woodward

April 15, 2022

5  out of  5 rating by Larry Woodward
"Kevin has been my agent for close to 40 years. With car, home and life insurance. Even though I have not needed him but a couple of times he’s been there for me."
Profile photo of marylu prout

marylu prout

April 11, 2022

5  out of  5 rating by marylu prout
"We have all of our insurance with Kevin Smith for over 20 years. He is always available to answer questions and to get results."
Profile photo of Bud Moore

Bud Moore

April 8, 2022

5  out of  5 rating by Bud Moore
"I’ve been with Kevin Smith and his team for many years now and every time I’ve needed him he’s been right on the spot I have my home my cars and my life insurance with them I’ve been great"
Profile photo of jeff kirkbride

jeff kirkbride

March 28, 2022

5  out of  5 rating by jeff kirkbride
"I buy people more then price, names and influencers. I have been with State Farm for many years and I will attribute it to Kevin Smith and his team at State Farm. We have Insured our Home and cars and received excellent customer service all around for many years. No matter what the situation or occurrence, claims were handled swiftly and professionally. That is a sign of a well managed business. Glad to call Kevin Smith and State Farm more than just an Agent and my insurance company. A+ RATING"
Profile photo of Tirzah Hammond

Tirzah Hammond

March 22, 2022

5  out of  5 rating by Tirzah Hammond
"Kevin is great to work with! He has been our agent for over 25 years. Always responsive and accessible!"
Profile photo of V LE2011

V LE2011

March 18, 2022

5  out of  5 rating by V LE2011
"I have been with Kevin and back for 10+ years! And so has all of my immediate family. They’re great!"
Profile photo of Sandy Hillmon

Sandy Hillmon

March 1, 2022

5  out of  5 rating by Sandy Hillmon
"Kevin Smith - State Farm has been one of the best experiences that I have ever had. The staff is always friendly and professional. If there are any needs, questions or concerns that I have, they take the time to make sure that am satisfied. I highly recommend this State Farm office."
Profile photo of Dave Smith

Dave Smith

February 15, 2022

5  out of  5 rating by Dave Smith
"I have been a client of Kevin's for a very long time. I have always found that he and his office staff to be attentive and pleasant to interact with."